Administrative / Quality Care Track

Goal: The goal of the administrative track is to develop a basic understanding of the administrative aspects of managing an Emergency Department. This will include: completing an administrative project, performing QA activities, evaluating adverse patient outcomes, interfacing with ancillary and hospital administration personnel, understanding clinical revenue generation and attending an administrative focused conference.

General Requirements:

• Focused Administrative Project (Select One):
  
  • Develop and Implement a Clinical Pathway for the ED or equivalent administrative project. Examples: Congestive Heart Failure, Goal-Directed Sepsis Protocol, Cardiac Arrest/Hypothermia, Rapid Care Paths/Triage Redesign
  • Participate in Development and Implementation of an Electronic ED Medical Record
  • Participate in the Planning Process of a new Emergency Department
  • Participate in the Development or Operation of a Revenue Center within the Department (Travel Medicine/Occupational Health)
  • Develop an Expertise in the Administrative Operation of an Observation Unit
  • Develop an Expertise in Emergency Department Revenue Generation
  • Develop Emergency Department Administrative Project agreed to by track preceptor and residency director
    
    
• Hospital/Emergency Department Administration:
  
  • Attend Hospital Committee Meeting (preferably Medical Executive Committee or equivalent) with ED Director at least 3/yr.
  • Attend monthly departmental meeting at least 2/yr.
    
    
• Quality Assurance Activity (Select One):
  
  • Oversight of resident QI at a site
  • Participate in preparation for and attend monthly staff M & M
    • Complete and present M&M cases (2/yr)
  • Perform departmental QI audits (at least 5)
  • Assist with departmental response to patient complaints
    • Address all complaints for either site for one month
      
      
      
• Revenue Generation (Select One):
  
  • Participate in University billing/reimbursement audit
  • Perform monthly random sampling billing review with ED Director
    
    
• Attend ACEP meeting or equivalent (Select One):
  
  • Attend lecture on departmental administration (at least 5)
  • Attend administrative-related interest group or committee meeting
  • Attend EM coding course